ORDER UPDATES

Please read the information stated below prior to placing an order, and/or post-purchase for order updates.

Due to the high level of demand and impact of COVID-19 on global logistics, any estimated dispatch time frames are NOT guaranteed.

Delays are expected.

For the Christmas and New Year holidays, Gym Direct is temporarily closed from 24th December 2020 until 10th January 2021.

Last day of dispatch: 23rd December 2020.

Last day of click and collect order pick-ups: 23rd December 2020, Strictly Appointments ONLY.

Last day of showroom visits: 23rd December 2020, Strictly Appointments ONLY.

Gym Direct will be temporarily closed from: 24th December 2020 to 10th January 2021.

Normal business hours, dispatch and business operations will resume from 11th January 2021 onwards.

For items labelled PRE-ORDER:

Please refer to product page for the estimated dispatch time frame. If the estimated dispatch time frame on the item you are planning to purchase/have purchased already is specified as mid/end of December 2020 or early January 2021, your order is estimated to be processed for dispatch on/after 11th January 2021. Please contact us for further information on your ETA.

For items labelled IN-STOCK:

Our business is temporarily closed from 24th December 2020 until 10th January 2021.If you have ordered any in-stock items between 19th December 2020 and 10th January 2021, it is likely that your order will be processed for dispatch on/after 11th January 2021.Regular order processing and dispatch operations for orders with items in-stock, will resume from 11th January 2021 onwards.

Interested in Visiting our SHOWROOM  or organising CLICK and COLLECT?

To visit our showroom or click and collect your order, you MUST  make a booking via this link, as it is strictly by appointment only - 24 HOUR NOTICE IS REQUIRED.  NO APPOINTMENT = NO ENTRY!

Due to our temporary closure for the Summer Holidays, showroom visits and click & collect are temporarily closed from 24th December 2020 until 10th January 2021. Hence there are no appointments available within this timeframe.

Last day of appointments for 2020: 23rd December 2020. NO APPOINTMENT = NO ENTRY!

Bookings for both showroom visits and click and collect will resume to normal operations from 11th January 2021 onwards.

If you are planning to click and collect an order with PRE-ORDER items in it, we will contact you as soon as the item/s arrive to our warehouse and arrange an appointment for you to collect your order.

OTHER USEFUL LINKS

FAQ

SHIPPING FAQ

WARRANTY INFORMATION

REFUND POLICY

PRICE MATCH POLICY

TERMS & CONDITIONS

gym Direct location:

23-25 Mangrove Lane, Taren Point NSW 2229 – See Maps

phone:

1300 488 866

EMAIL:

sales@gymdirect.com.au

BUSINESS HOURS:

Monday - Friday: 9am - 5pm
Saturday & Sunday: Closed

TEMPORARILY CLOSED FROM 24/12/2020 to 10/01/2021.

 

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