Price Match Policy
To request a price match, the form linked here, must be used: https://gymdirect.com.au/pages/price-match
Please present proof of the competitor’s advertised price for the identical product, prior to placing your order, via Gym Direct Price Match Form.
Please note the following:
- The competitor must only deal in Australian currency.
- The identical product (same brand, model / style) or similar package is in stock, and available for immediate sale by Gym Direct and the competitor, using the same payment method.
Price matching is approved solely at the discretion of Gym Direct Management (GD Wellness Pty. Ltd) and Gym Direct will not hold any obligation or responsibility on approving price matching requests.
Once your price match request via Gym Direct Price Match Form, is verified and the competitor’s product is confirmed as being in stock and available for immediate sale using the same payment method, we will happily match the price.
Once Price Match is approved, there is a 72 hours validation period. The order must be placed within 72 hours of approval of Price Match Form.
The following are excluded from Gym Direct Price Match:
- Offers which include cash back, bonus, bulk purchase, quantity limits, packages, gifts with purchases and or membership discounts.
- Pricing with included or free, delivery and/or installation.
- Offers not available to the general public - including trade, special event, club or membership offers.
- Clearance, seconds, refurbished, ex-demonstration or display products.
- Products shipped from or sold by third-party sellers on marketplace, auction or classifieds websites.
- Products supplied through unauthorised distributors (known as 'grey market' items) or delivered directly to customers from an overseas distributor.
- Products with pricing set significantly lower than the recommended retail price or market value.’
- The product/s is below Gym Directs cost price for the item/s.
- Pricing errors.