Terms and Conditions

Terms of Sale

When you place an order with Gym Direct, you will receive an e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us.

Once your order is placed, all details are considered final. Please make sure you check your ordered items and delivery address are correct as these cannot be changed after the order is printed or packed. If the shipping details you have provided are incorrect and you need your order redirected you will be charged with the re-delivery fee.

Please note that sales and promotions may not include all products and brands that are shown in promotional/marketing material.

Pricing

Whilst we try and ensure that all details, descriptions and prices that appear on our website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

Any promotional campaigns whereby a */asterisk is within the promotion/sale name, or any form of promotional campaign text e.g. Rewards Club 10% OFF* or 15% OFF Christmas Sale* - this * asterisk means that terms & conditions do apply. Please see below for sale/promotional related terms and conditions.

Products out of stock 

On occasions an item you purchase may be out of stock. If this product is set to be restocked we will contact you with 2 options, to either place the whole order on back-order until all goods arrive or to send out the items in stock first followed by the items on back-order. If the product will not be restocked we will contact you to work out the best solution, a full refund on that item or a store credit.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern COMPANY’s relationship with you in relation to this website.

The term ‘COMPANY’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Gym Direct. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without COMPANY’s prior written consent.

Sydney Metro - Free Shipping Promotion - Terms & Conditions:

The Free Shipping Promotion can only be applied to orders where the delivery location is in selected areas of the Sydney Metro Region of NSW, Australia. To view specific locations that are included please click here. If the postcode for the customers delivery location is not included in the link attached this means the customer is not eligible for free shipping. Not all of Gym Direct’s products are included in this Free Shipping Promotion. Only selected products are included in this Free Shipping Promotion.

If the customer makes an order and purchases items that are not included in the free shipping promotion, along with items that are included in the free shipping promotion, the customer is still required to pay the shipping fee for the products that are not included in the free shipping promotion. The free shipping will only apply to the specific product that is included in the free shipping promotion.

Free Shipping Promotion cannot be used in conjunction with other offers/promotions/promo codes or discounts. This is an online only promotion. 

Cardio Cashback Sale! - *Terms & Conditions:

This Cardio Cashback Sale offer includes the following:

• 1 bonus protective mat per order, when a selected item is purchased from this page: https://gymdirect.com.au/pages/cardio-cashback-sale
• Bonus 1000 rewards club points for Gym Direct Rewards Club Members, per order, when a selected item is purchased from this page: https://gymdirect.com.au/pages/cardio-cashback-sale
• Free shipping to selected locations in the Sydney Metro region, per order, when purchasing an item from this page: https://gymdirect.com.au/pages/cardio-cashback-sale
  • Not all locations in Sydney are included in this free shipping offer. Click here: https://gymdirect.com.au/pages/sydney-metro-locations-included to view if your location is included in this offer.
• $50 cashback is only applicable on selected items from https://gymdirect.com.au/pages/cardio-cashback-sale , where the items current selling price under the value of $1000.00
  • $50 cashback will be issued 30-32 days after an order has been made.
• $100 cashback is only applicable on selected items from https://gymdirect.com.au/pages/cardio-cashback-sale , where the items current selling price is greater than $1400.00
  • $100 cashback will be issued 30-32 days after an order has been made.

This Cardio Cashback Sale offer only applies to selected products from https://gymdirect.com.au/ . Selected items that are included in this offer can be found here: https://gymdirect.com.au/pages/cardio-cashback-sale .

This Cardio Cashback Sale offer starts on Friday 29^th January 2021 5:00PM AEDT.

This Cardio Cashback Sale offer ends on Wednesday 3^rd February 2021 5:00PM AEDT.

This Cardio Cashback Sale offer cannot be applied to any orders made prior to 5:00PM AEDT on Friday 29^th January 2021.

This Cardio Cashback Sale offer cannot be applied to any orders made after 5:00PM AEDT on Wednesday 3^rd February 2021.

This Cardio Cashback Sale offer cannot be used in conjunction with other offers/promotions/promo codes or discounts.

If an order that is part of this Cardio Cashback Sale offer is partially/fully refunded, the relevant points earnt from the order and the bonus 1000 points will also be removed from the linked Gym Direct Lion Rewards Club Membership account.

This Cardio Cashback Sale offer is not applicable on orders where the order is partially/fully refunded and/or exchanged.

If an order is partially/fully refunded and or exchanged, all offer inclusions will not apply. The customer will be required to return the bonus mat. If the mat is not returned the customer is required to pay $50 AUD. The $50-$100 cashback will not be applicable and therefore not refunded. The bonus 1000 points will be removed. Freight and delivery expenses to and from the supplier are considered a separate service and will not be reimbursed. If you received free freight on your initial purchase as part of the Cardio Cashback Sale offer, you are liable for the return cost. For more information, please refer to Gym Direct refund policy here: https://gymdirect.com.au/pages/returns-policy

This Cardio Cashback Sale offer is not transferable.

This Cardio Cashback Sale offer is an online only offer.

Strictly no rainchecks.

Only one use per order.

Only one use per Gym Direct Rewards Club Membership account.

10% Off Rubber Hex Dumbbell Sale - Terms & Conditions

Use promotional code: RHD10 (at checkout, to redeem the 10% Off Rubber Hex Dumbbell Sale)

For registered Gym Direct Lion Rewards Club members, this 10% Off Rubber Hex Dumbbell Sale (Code: RHD10) starts at 9:00am AEDT on Thursday 18^th February 2021 as part of their membership exclusive early access.

For non-members of the Gym Direct Lion Rewards Club, this 10% Off Rubber Hex Dumbbell Sale (Code: RHD10) starts at 9:00am AEDT on Friday 19^th February 2021.

This 10% Off Rubber Hex Dumbbell Sale (Code: RHD10) ends at 11:59pm AEDT on Friday 26^th February 2021.

NEW Lion Rewards Club Members that have registered for Lion Rewards Club Membership during this 10% Off Rubber Hex Dumbbell Sale and/or have registered to become a member within the last 48 – 72 hours from the start date and times listed above, may not receive relevant communication about the 10% Off Rubber Hex Dumbbell Sale (including early access to this 10% Off Rubber Hex Dumbbell Sale).

This 10% Off Rubber Hex Dumbbell Sale (Code: RHD10) cannot be applied to any orders made prior to 9am AEDT on Friday 19^th February 2021.

This 10% Off Rubber Hex Dumbbell Sale (Code: RHD10) cannot be applied to any orders made after 11:59pm AEDT on Friday 26^th February 2021.

Only selected products from our total sitewide products from https://gymdirect.com.au/ are included in this 10% Off Rubber Hex Dumbbell Sale (Code: RHD10). This 10% Off Rubber Hex Dumbbell Sale (Code: RHD10), does not apply store wide. Products within this https://gymdirect.com.au/pages/10-off-rubber-hex-dumbbell-sale collection are the only products which are included as part of the 10% Off Rubber Hex Dumbbell Sale (Code: RHD10).

This 10% Off Rubber Hex Dumbbell Sale (Code: RHD10), cannot be used in conjunction with other offers/promotions/promo codes or discounts (including Lion Rewards Club Reward redemption codes).

Please note if the item is on Pre-Order, Estimated Time of Arrival’s stated on our website are not guaranteed and are subject to change due to the nature of COVID-19 and its impact on our operations.

Only one use of 10% Off Rubber Hex Dumbbell Sale (Code: RHD10), promotion code per order.

This 10% Off Rubber Hex Dumbbell Sale (Code: RHD10) is an online only offer.

Shipping cost is excluded from this 10% Off Rubber Hex Dumbbell Sale (Code: RHD10).

Strictly no rainchecks.

Only one use per customer.

10% Off Pump Set Sale - Terms & Conditions

Use promotional code: PUMP (at checkout, to redeem the 10% Off Selected Pump Sets)

This 10% Off Pump Set Sale (Code: PUMP) starts at 9:00am AEDT on Thursday 18^th February 2021.

This 10% Off Pump Set Sale (Code: PUMP) ends at 11:59pm AEDT on Friday 26^th February 2021.

This 10% Off Pump Set Sale (Code: PUMP) cannot be applied to any orders made prior to 9am AEDT on Thursday 18^th February 2021.

This 10% Off Pump Set Sale (Code: PUMP) cannot be applied to any orders made after 11:59pm AEDT on Friday 26^th February 2021.

Only selected products from our total sitewide products from https://gymdirect.com.au/ are included in this 10% Off Pump Set Sale (Code: PUMP). 10% Off Pump Set Sale (Code: PUMP), does not apply store wide. Not all pump sets/pump packages are included in this 10% Off Pump Set Sale (Code: PUMP).

This 10% Off Pump Set Sale (Code: PUMP), cannot be used in conjunction with other offers/promotions/promo codes or discounts (including Lion Rewards Club Reward redemption codes).

Please note if the item is on Pre-Order, Estimated Time of Arrival’s stated on our website are not guaranteed and are subject to change due to the nature of COVID-19 and its impact on our operations.

Only one use of 10% Off Pump Set Sale (Code: PUMP), promotion code per order.

Shipping cost is excluded from this 10% Off Pump Set Sale (Code: PUMP).

This 10% Off Pump Set Sale (Code: PUMP) is an online only offer.

Strictly no rainchecks.

Only one use per customer.

10% OFF* FLASH SALE – Terms & Conditions:

Use promotional code: FEB10 (at checkout, to redeem 10% OFF* Feb Flash Sale)

This 10% OFF* Feb Flash Sale (Code: FEB10) starts at 6:00pm AEDT on Tuesday 23^rd February 2021.

This 10% OFF* Feb Flash Sale (Code: FEB10) ­ends at 11:59pm AEDT on Sunday 28^th February 2021.

This 10% OFF* Feb Flash Sale (Code: FEB10) cannot be applied to any orders made prior to 6:00pm AEDT on Tuesday 23^rd February 2021.

This 10% OFF* Feb Flash Sale (Code: FEB10) cannot be applied to any orders made after 11:59pm AEDT on Sunday 28^th February 2021.

Sale/Sale Items, DIY and Packages are EXCLUDED from 10% OFF* Feb Flash Sale (Code: FEB10).

Product title will state whether the product is sale/sale item, DIY or part of a package.

This 10% OFF* Feb Flash Sale (Code: FEB10), cannot be used in conjunction with other offers/promotions/promo codes or discounts (including Lion Rewards Club reward redemption codes).

Products within this https://gymdirect.com.au/collections/feb-flash-sale collection are the only products which are included as part of the 10% OFF* Feb Flash Sale (Code: FEB10).

Only selected commercial and cardio products are included in the 10% OFF* Feb Flash Sale (Code: FEB10).

This 10% OFF* Feb Flash Sale (Code: FEB10), is an online and in-store promotion. In store meaning the Gym Direct Warehouse located in Taren Point, Sydney, NSW. Purchases must be made during trading hours if using promotion in-store.

Please note if the item is on Pre-Order, Estimated Time of Arrival’s stated on our website are not guaranteed and are subject to change.

Only one use of 10% OFF* Feb Flash Sale (Code: FEB10), promotion code per order.

Shipping cost is excluded from this 10% OFF* Feb Flash Sale (Code: FEB10).

Only one use per customer.

Strictly no rainchecks.

10% OFF* AUTUMN SALE – Terms & Conditions:

Use promotional code: AUTUMN10 (at checkout, to redeem 10% OFF* Autumn Sale)

This 10% OFF* Autumn Sale (Code: AUTUMN10) starts at 12:00pm AEDT on Monday 8^th March 2021.

This 10% OFF* Autumn Sale (Code: AUTUMN10)  ­ends at 11:59pm AEDT on Sunday 14^th March 2021.

This 10% OFF* Autumn Sale (Code: AUTUMN10) cannot be applied to any orders made prior to 12:00pm AEDT on Monday 8^th March 2021.

This 10% OFF* Feb Flash Sale (Code: FEB10) cannot be applied to any orders made after 11:59pm AEDT on Sunday 14^th March 2021.

Sale/Sale Items, DIY and Packages are EXCLUDED from 10% OFF* Autumn Sale (Code: AUTUMN10).

Product title will state whether the product is sale/sale item, DIY or part of a package.

This 10% OFF* Autumn Sale (Code: AUTUMN10), cannot be used in conjunction with other offers/promotions/promo codes or discounts (including Lion Rewards Club reward redemption codes).

Products within this https://gymdirect.com.au/collections/autumn-sale-2021 collection are the only products which are included as part of the 10% OFF* Autumn Sale (Code: AUTUMN10).

Only selected products are included in the 10% OFF* Autumn Sale (Code: AUTUMN10).

This 10% OFF* Autumn Sale (Code: AUTUMN10), is an online and in-store promotion. In store meaning the Gym Direct Warehouse located in Taren Point, Sydney, NSW. Purchases must be made during trading hours if using promotion in-store.

Please note if the item is on Pre-Order, Estimated Time of Arrival’s stated on our website are not guaranteed and are subject to change.

Only one use of 10% OFF* Autumn Sale (Code: AUTUMN10), promotion code per order.

Shipping cost is excluded from this 10% OFF* Autumn Sale (Code: AUTUMN10).

Only one use per customer.

Strictly no rainchecks.