Terms and Conditions

Terms of Sale

When you place an order with Gym Direct, you will receive an e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us.

Once your order is placed, all details are considered final. Please make sure you check your ordered items and delivery address are correct as these cannot be changed after the order is printed or packed. If the shipping details you have provided are incorrect and you need your order redirected you will be charged with the re-delivery fee.

Pricing

Whilst we try and ensure that all details, descriptions and prices that appear on our website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

Products out of stock 

On occasions an item you purchase may be out of stock. If this product is set to be restocked we will contact you with 2 options, to either place the whole order on back-order until all goods arrive or to send out the items in stock first followed by the items on back-order. If the product will not be restocked we will contact you to work out the best solution, a full refund on that item or a store credit.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern COMPANY’s relationship with you in relation to this website.

The term ‘COMPANY’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Gym Direct. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without COMPANY’s prior written consent.

Sydney Metro - Free Shipping Promotion - Terms & Conditions:

The Free Shipping Promotion can only be applied to orders where the delivery location is in selected areas of the Sydney Metro Region of NSW, Australia. To view specific locations that are included please click here. If the postcode for the customers delivery location is not included in the link attached this means the customer is not eligible for free shipping. Not all of Gym Direct’s products are included in this Free Shipping Promotion. Only selected products are included in this Free Shipping Promotion.

If the customer makes an order and purchases items that are not included in the free shipping promotion, along with items that are included in the free shipping promotion, the customer is still required to pay the shipping fee for the products that are not included in the free shipping promotion. The free shipping will only apply to the specific product that are included in the free shipping promotion.

Free Shipping Promotion cannot be used in conjunction with other offers/promotions/promo codes or discounts. This is an online only promotion.

Australia Day 2020 10% OFF* Promotion - *Terms and Conditions:

Use promotional code: OZ10 (at checkout, to redeem 10% OFF* Australia Day Promotion)
This 10% OFF* Australia Day Promotion (Code: OZ10) starts at 9:00am AEDT on Thursday 23rd January 2020.
This 10% OFF* Australia Day Promotion (Code: OZ10) ends at 12:00pm AEDT on Tuesday 28th January 2020.
This 10% OFF* Australia Day Promotion (Code: OZ10) cannot be applied to any orders made prior/after the times and dates listed above.
Sale/Sale Items, DIY and Packages are EXCLUDED from this 10% OFF* Australia Day Promotion (Code: OZ10).
Product title will state whether the product is sale/sale item, DIY or part of a package.
Only selected commercial and cardio products are included in the 10% OFF* Australia Day Promotion (Code: OZ10).
This 10% OFF* Australia Day Promotion (Code: OZ10), cannot be used in conjunction with other offers/promotions/promo codes or discounts (including Lion Rewards Club reward redemption codes).
This 10% OFF* Australia Day Promotion (Code: OZ10), is an online and in-store promotion. In store meaning the Gym Direct Warehouse located in Taren Point, Sydney, NSW. Purchases must be made during trading hours if using promotion in-store.
Only one use of 10% OFF* Australia Day Promotion (Code: OZ10), promotion code per order.
Only one use per customer.

Australia Day 2020 15% OFF** Promotion - **Terms and Conditions:

Use promotional code: LOYALAUSSIE (at checkout, to redeem 15% OFF Australia Day Promotion)
For current registered Gym Direct Rewards Club members, this 15% OFF** Australia Day Promotion (code: LOYALAUSSIE) starts at 9:00am AEDT on Wednesday 22nd January 2020 as part of their membership exclusive early access.
This 15% OFF** Australia Day Promotion (code: LOYALAUSSIE) ends at 12:00pm AEDT on Tuesday 28th January 2020.
Please note that for New Rewards Club Members that have registered during this promotion; this 15% OFF** Australia Day Promotion (code: LOYALAUSSIE) starts at 9:00am AEDT on Thursday 23rd January 2020 alongside the launch of the 10% OFF** Australia Day Promotion.
New Rewards Club Members that have registered within the last 24-48 hours from the start date and time (listed above) or those who have registered during this 15% OFF** Australia Day Promotion, may not receive relevant communications about the Rewards Club Membership exclusive early access to this 15% OFF** Australia Day Promotion (code: LOYALAUSSIE).
This 15% OFF** Australia Day Promotion (code: LOYALAUSSIE) cannot be applied to any orders made prior/after the times and dates listed above.
Sale/Sale Items, DIY and Packages are EXCLUDED from this 15% OFF** Australia Day Promotion (code: LOYALAUSSIE).
Product title will state whether the product is sale/sale item, DIY or part of a package.
Only selected commercial and cardio products are included in the 15% OFF** Australia Day Promotion (code: LOYALAUSSIE).
This 15% OFF** Australia Day Promotion (code: LOYALAUSSIE), cannot be used in conjunction with other offers/promotions/promo codes or discounts (including Lion Rewards Club reward redemption codes).
This 15% OFF** Australia Day Promotion (code: LOYALAUSSIE) is an online and in-store promotion. In store meaning the Gym Direct Warehouse located in Taren Point, Sydney, NSW. Purchases must be made during trading hours if using promotion in-store.
Only one use of 15% OFF** Australia Day Promotion (code: LOYALAUSSIE), promotion code per order.
Only one use per customer.