Terms and Conditions

Terms of Sale

When you place an order with Gym Direct, you will receive an e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us.

Once your order is placed, all details are considered final. Please make sure you check your ordered items and delivery address are correct as these cannot be changed after the order is printed or packed. If the shipping details you have provided are incorrect and you need your order redirected you will be charged with the re-delivery fee.

Please note that sales and promotions may not include all products and brands that are shown in promotional/marketing material.

Pricing

Whilst we try and ensure that all details, descriptions and prices that appear on our website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

Any promotional campaigns whereby a */asterisk is within the promotion/sale name, or any form of promotional campaign text e.g. Rewards Club 10% OFF* or 15% OFF Christmas Sale* - this * asterisk means that terms & conditions do apply. Please see below for sale/promotional related terms and conditions.

Products out of stock 

On occasions an item you purchase may be out of stock. If this product is set to be restocked we will contact you with 2 options, to either place the whole order on back-order until all goods arrive or to send out the items in stock first followed by the items on back-order. If the product will not be restocked we will contact you to work out the best solution, a full refund on that item or a store credit.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern COMPANY’s relationship with you in relation to this website.

The term ‘COMPANY’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Gym Direct. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without COMPANY’s prior written consent.

Sydney Metro - Free Shipping Promotion - Terms & Conditions:

The Free Shipping Promotion can only be applied to orders where the delivery location is in selected areas of the Sydney Metro Region of NSW, Australia. To view specific locations that are included please click here. If the postcode for the customers delivery location is not included in the link attached this means the customer is not eligible for free shipping. Not all of Gym Direct’s products are included in this Free Shipping Promotion. Only selected products are included in this Free Shipping Promotion.

If the customer makes an order and purchases items that are not included in the free shipping promotion, along with items that are included in the free shipping promotion, the customer is still required to pay the shipping fee for the products that are not included in the free shipping promotion. The free shipping will only apply to the specific product that is included in the free shipping promotion.

Free Shipping Promotion cannot be used in conjunction with other offers/promotions/promo codes or discounts. This is an online only promotion. 

10% OFF* Christmas Sale - *Terms & Conditions:

Use promotional code: HOHOHO (at checkout, to redeem the 10% OFF Christmas Sale)

For registered Gym Direct Lion Rewards Club members, this 10% OFF Christmas Sale (Code: HOHOHO) starts at 10:00am AEDT on Friday 18^th December 2020 as part of their membership exclusive early access.

For non-members of the Gym Direct Lion Rewards Club, this 10% OFF Christmas Sale (Code: HOHOHO) starts at 10:00am AEDT on Monday 21^st December 2020.

This 10% OFF Christmas Sale Promotion (Code: HOHOHO) ends at 11:59pm AEDT on Friday 25^th December 2020.

NEW Lion Rewards Club Members that have registered for Lion Rewards Club Membership during this 10% OFF Christmas Sale and/or have registered to become a member within the last 24 – 48 hours from the start date and times listed above, may not receive relevant communication about the 10% OFF Christmas Sale (including early access to this 10% OFF Christmas Sale).

This 10% OFF Christmas Sale (Code: HOHOHO) cannot be applied to any orders made prior to 10am AEDT on Monday 21^st December 2020.

This 10% OFF Christmas Sale (Code: HOHOHO) cannot be applied to any orders made after 11:59pm AEDT on Friday 25^th December 2020.

Only selected products from our total sitewide products from https://gymdirect.com.au/ are included in this 10% OFF Christmas Sale (Code: HOHOHO). This 10% OFF Christmas Sale (Code: HOHOHO), does not apply store wide. Only selected items are included in this 10% OFF Christmas Sale. Products within this https://gymdirect.com.au/collections/christmas-sale-2020 collection are considered part of the 10% OFF Christmas Sale (Code: HOHOHO).

This 10% OFF Christmas Sale (Code: HOHOHO), cannot be used in conjunction with other offers/promotions/promo codes or discounts (including Lion Rewards Club Reward redemption codes).

Please note if the item is on Pre-Order, Estimated Time of Arrival stated on our website are not guaranteed and are subject to change due to the nature of COVID-19 and its impact on our operations.

Only one use of 10% OFF Christmas Sale (Code: HOHOHO), promotion code per order.

This 10% OFF Christmas Sale (Code: HOHOHO) is an online only offer.

Strictly no rainchecks.

Only one use per customer.

Please note that any images of products shown within promotional material/advertising does not guarantee that the product is actually included within this sale. 

Boxing Day Bonus Points! - *Terms & Conditions:

This Boxing Day Bonus Points offer only applies to registered Gym Direct Lion Rewards Club members.

This Boxing Day Bonus Points offer starts on 26^th December 2020 12AM AEDT.

This Boxing Day Bonus Points offer ends on 30^th December 2020 11:59PM AEDT.

Any Gym Direct customers who meet all of the following requirements will receive a bonus 1000 points in their Gym Direct Lion Rewards Club Membership account as part of the Boxing Day Bonus Points offer:

• You must be a Gym Direct Lion Rewards Club Member, and
• You must login and use your Gym Direct Lion Rewards Club Membership account details prior to/when you are making your order, and
• The total amount spent on your order must be over $365 inclusive of tax only (shipping excluded), and
• Your order must be placed between 12AM 26.12.2020 AEDT and 11:59PM 30.12.2020 AEDT to be included in this Boxing Day Bonus Points Offer.

If the order is processed by a third-party app, or completed in incognito mode, your order is not guaranteed to receive 1000 bonus points as the system will be unable to match an order to the shopping session where the notification was/was not shown.

This Boxing Day Bonus Points offer cannot be used in conjunction with other offers/promotions/promo codes or discounts.

If an order that is part of this Boxing Day Bonus Points offer is partially/fully refunded, the relevant points earnt from the order and the bonus 1000 points will also be removed from the linked Gym Direct Lion Rewards Club Membership account.

This Boxing Day Bonus Points offer is an online only offer. 

Strictly no rainchecks.

Only one use per order.

Only one use per Gym Direct Rewards Club Membership account.